This Privacy Policy explains how Advanced Life Sciences ("we", "us", "our") collects, uses, stores and protects personal information when you interact with our website, request a quote, communicate with our team or engage with our scientific solutions, analytical instruments, laboratory equipment, spare parts and related services.
1. Information We Collect
We collect information you provide directly when you submit a contact form, request a quote, subscribe to communications or engage with us as a customer, supplier, partner or investor. This may include: full name, company name, professional role, business email, telephone or WhatsApp number, country, and the content of your enquiry.
We also collect limited technical information automatically when you visit the website, such as IP address, browser type, device information, referring URL, pages visited and timestamps.
2. How We Use Your Information
- To respond to quote requests, technical enquiries and commercial communications.
- To deliver products, services, spare parts and preventive maintenance kits.
- To manage supplier, manufacturer and partner relationships.
- To comply with legal, regulatory and contractual obligations.
- To improve our website, services and customer experience.
- To send relevant business communications where permitted by applicable law.
3. Legal Basis for Processing
Where the UK GDPR or EU GDPR applies, we rely on the following legal bases: performance of a contract, compliance with a legal obligation, our legitimate business interests, and your consent where required. Under the Brazilian LGPD and applicable US privacy laws, equivalent legal bases apply.
4. Sharing of Information
We do not sell personal information. We may share information with trusted manufacturers, logistics providers, regulatory authorities and professional advisors strictly as needed to fulfil your request or comply with the law. All third parties are required to protect your information under appropriate contractual safeguards.
5. International Transfers
Because we operate across the United Kingdom, United States and Brazil, your information may be transferred to and processed in any of these jurisdictions. We apply appropriate safeguards, including standard contractual clauses where required, to ensure an adequate level of protection.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, to comply with legal, tax and regulatory obligations, and to resolve disputes or enforce our agreements.
7. Security
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration or destruction. No method of transmission over the internet is fully secure, but we continuously work to maintain industry-standard safeguards.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict or object to the processing of your personal information, request data portability, or withdraw consent at any time. To exercise any of these rights, please contact us using the details below.
9. Cookies
Our website uses cookies and similar technologies to ensure proper functionality, analyse traffic and improve the user experience. You can manage your preferences at any time through the Cookie Preferences link in the footer of every page.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this page with an updated revision date.
11. Contact
For any privacy-related enquiry, please contact:
Email: info@ustradesolutions.co.uk